Hippodrome Online Casino - Bad at Withdrawals

UNRESOLVED
posted on January 24, 2014.

I deposited 20 i was given a sign up bonus without opting in

i spun the roulette 3 times and won 2500 uk sterling

i tried to withdraw

i was told i had to wager 999 before i could withdraw

so i lost 1100 on roulette tried to withdraw and they told me i had only wagered 150 and had to wager another 850 to withdraw

they told me roulette only counts as 8 percent

and to play slots as they count 100 percent towards wagering

so i did i managed to spin 1 pound 850 times plus,and luckily got back up to 2300

so i withdrew

i was sent a message saying i needing id

driving license

a bank statement

and another form of id(screen shots)

i sent 20 pics to make sure they couldnt mess me around as i had the same prob with (WINNER CASINO)

all other english bokmakers wh ladbrokes paddy power bet 365 jennings bet and bet fred

all pay with no issues.

BUT HIPPODROME AND WINNER ARE SHITE

i was asked to send pics again

so i did call them sent pics re confirmed

then i had to wait 48 hours to process docs then review payment

so i waited

36 hours int this i called to make sure docs were reviewed

they told me they were insufficient so i re sent

the next day

they told me i had used a sign up bonus(THERE IS NO OPTION TO OPT OUT YOU HAVE TO TAKE THE BONUS TO SIGN UP)

and told me i can only withdraw 6 times the original deposit value.

and the other funds will be fore fitted

so i just decided to do a one big spin to piss them off and win more money

and ended up losing.

the reverse withdrawal 48 hour gap means each time you log in to speek to them you can lose or have a chance of loosing your money

(A GAMBLERS MENTALITY)

ITS LIKE HANGING COKE FROM A STRING AND TELLING AN ADDICT TO WATCH IT TILL THEY GET BACK

OR A BEER FOR A ALCOHOLIC OR HEROIN ETC.

BE AWARE OF THESE PEOPLE

OH AND PLUS

YOU HAVE 2 MORE DEPOSIT BONUSES 2ND AND 3RD AND YOU HAVE TO DO THE WAGERING ALL OVER AGAIN

STAY CLEAR OF HIPPODROME

THERE CALL CENTER IS IN SOUTH AFRICA AND THERE BANK IS IN MALTA.

APPARANTLY NO CONNECTION TO HIPPERDROME LONDON

AND APPARENTLY PART OF THE BET WAY GROUP.

BE CAREFUL WHY WOULD YOU RISK LOOSING IF YOU CANT EVEN SMOOTHLY

WITHDRAW YOUR CASH.

EASY TO TAKE YOUR CASH OF CARD BUT DNT LIKE TO PUT IT BACK OR MAKE YOU FIGHT 2 WEEKS FOR PETTY CASH.