High Noon Casino - Verification issues

posted on February 24, 2014.

Be very careful playing this casino and any other Club World Casinos they use. They use an excuse that they can't identify you as the photo you send is unreadable and they need to see a better photo before they can process payment. I sent the exact same photo I sent other casinos without issue. But I did as they ask and resent it to them with 300 resolution and sent in a jpeg file as they requested. Still same response, cant see it. I know I will be afraid to put another dime in this casino or Club World, Manhattan Slots, Club SA, Aladdins Gold, All Star Slots, Buzzluck, or Lucky Red as Club World processes all payments for all of these. I really wish I had reviewed these casinos on this site prior to playing. I see that others get the run around about them paying off too late to help me but hope this helps others prevent wasting their money and playing for fun with real money. My photo does have a spot on it but the state highway department where I live puts that there on purpose. But with 300 resolution they could almost see every freckle I had and to me a very ridiculous request and just an excuse not to provide payment. I will bump this every week to be sure others see how hard or impossible it is to receive payment

posted on February 24, 2014.

Hi Medlin100,

Thank you for bringing your issue to my attention,

Our verification process is known for being thorough however we are also known for being a reputable casino that will pay. I can understand the verification process can be frustrating if you have to send documents over and over. Especially if you are waiting for a withdrawal.

I have just taken a look at your documents and had the manager review them and he does believe that we have enough information to confirm your identity. A member of the cashier department will email you shortly with confirmation that you have been verified, and your withdrawal will be processed within 24-48 hours.

Once again I apologize verification process was not as smooth as you would of liked however I hope you can appreciate that we do need to be thorough with documents and ensure they are high in quality.

Best Regards


posted on February 24, 2014.

Thanks for taking care of it. I did receive an email from you saying I was verified. I hope to receive the withdrawal shortly. I would appreciate expediting the request as my first withdrawal request was rejected. I was really upset this morning after having sent three photos last week and I knew the last one sent was exactly what was asked for and receiving a message it still was good enough this morning. I tried to be patient and not air my complaint out but my patience ran out this morning.

posted on February 25, 2014.

Hi again,

I have spoken to the cashier department and your withdrawal is to be processed today. As you have chosen courier check this will take 3-5 working days to reach you.

Should you have any further questions feel free to contact me here.

Congratulations on your win.


posted on May 14, 2014.

@medlin100, please confirm if you have already received the funds.

posted on May 14, 2014.

Received a conformation from the submitter. This complaint is resolved.