High Noon Casino - can't withdraw!!!!!!

RESOLVED
posted on January 10, 2013.

hi till I can not withdraw the money in the account Highnoon casino. This is fraud of haighnoon casino? I was very disappointed, I regret playing in Highnoon casino. please pay my balance!!!! This is not fair play at all ... please immediately respond to my complaint !!!!!!

posted on January 16, 2013.

FOR ANYONE READING THIS COMPLAINT, PLEASE NOTE THE LACK OF INFORMATION GIVEN BY THE COMPLAINANT. READ ON TO FIND OUT WHY....

Many thanks for taking the time to highlight your situation.

However there is nothing that can be done to help you for the following reasons:

1. You have broken the terms and conditions that you agreed to when signing up to the casino (both times).

2. You have more than one account, which goes against the terms and conditions of the casino.

3. You claimed the same free chip multiple times trying to abuse the system. As stated in the terms and conditions winnings will be voided and accounts closed.

You opened your first account on January 9th. Claimed the exclusive forum free chip and lost.

You then opened a second account on January 10th where you proceeded to claim another free chip, the standard $60 for High Noon (SIXSHOOTER). It was on the second account that you did win, but as you broke the terms and conditions we are unable to help you any further.

Just to clarify, at no point was there any real money in play at any point during this players activity with us.

As you claimed the free chip and if you had not broken the terms and conditions of the casino, then the maximum withdrawal you could have made would have been $300, the remainder of the balance would be cleared. Again, this is in our terms and conditions which ALL players adhere to.

For your reference...

http:/­/hi­ghn­oon­cas­ino.co­m/T­erm­s.aspx

Specifically points....

14. You are allowed only one active account. Winnings will only be paid to players having one account per household, computer, IP address or business address. If you have more than one account all winnings will be void.

And...

22. By installing and using this software the player hereby agrees to have fully read and understood the above 'terms and conditions' and so agrees to be bound by them. In the event of any disputes, all decisions made by the casino will be final.

And...

Others given within the T&C's.

Please read, understand and adhere to the terms and conditions of any casino and you can be sure that you will not have any issues with withdrawing funds, even from free chips. If you had not have created the second account and claimed the second free chip and had won from your original account, you could have been $300 better off by now.

WE ARE NOT A FRAUD CASINO AND HAVE NO GAIN WHEN IT COMES TO NOT PAYING PLAYERS, THIS ONLY HAPPENS WHEN WE DON'T PAY THOSE WHO TRY AND CHEAT THE SYSTEM.

AskGamblers
posted on January 20, 2013.

 Everything seems pretty clear here! Something to add?

AskGamblers
posted on January 24, 2013.

 Then this complaint can be considered solved!