The first time I requested a withdrawal it took forever but after putting in a complaint with Ask Gamblers I was paid the day after (funny that?), Now this is the second time I requested a withdrawal and they said to me that MAYBE I will get paid within the requested time. So what the hell is MAYBE?. Some excuse (exactly like the first time) that their processors are a bit behind with payments. That is not my problem, they said 7-10 business days for approval and then another 7-10 business days for you to receive your money. Well this friday coming (19th april) will be exactly 10 business days I had to wait and I expect my money to be in my neteller account, but I have a funny feeling that it won't be there. Is there anything we can do to make these people pay me by the 19th of april please?. I am sick of this treatment from this casino and they should take their withdrawals more seriously.....Please help me, I want my money by the 19th april....Thank you
Payment was approved on 4/5/2012 at 2:05:14 PM.
All withdrawals that meet the cash-out requirements will be approved within 7-10 business days of the date the withdrawal was requested. (If you have multiple pending withdrawals requests each pending request will be approved 7-10 business days following the subsequent approved payout. Approvals are made one at a time 7-10 business days apart.)
Cash-out is still on time to be sent out.
That's good to hear that from you, but I did get an email from you people saying that maybe I won't get paid by the 19th of April, that I have to wait because there is a delay with your processors and to be quite honest I am not prepared to wait past the due payout date. So when I log into my Neteller account on saturday morning the 20th of April (which will be friday the 19th of april for you people) I expect to see my payout in my account.
Ok sorry I got the dates wrong. The 19th of April is on thursday. When I log into me neteller account on FRIDAY morning I expect my money to be in my account....Thank you
Today is the 10th business day and still no payout,,,,,can I please have my money?
I will check your payment status Monday morning
Still waiting here for Cindy to check what happened with my payout. I hope she gets back to me very soon.
So did you check what happened with my payout like you promised me????
We are Vip Lounge Casino Affiliate Program. We do not handle payments directly.
Please be adviced that your payment will be sent out within the next 24 hours.
Ok I just recieved my payout into my Neteller account....FINALLY!!!!!
Please close this issue as solved.
VIP Lounge Casino complaints
- 12 of 14 resolved
- 1 day avg response
- 2 weeks avg complaint life
- 377 USD avg amount
Vip Lounge Casino (I know they won't pay on time)Resolved
Vip Lounge Casino (I know they won't pay on time)
This is the 3rd or 4th withdrawal I request and they have never been on time with their payments. Here I am again requesting a withdrawal and I know ...Read more
Vip Lounge Casino confiscated my winningsResolved
Vip Lounge Casino confiscated my winnings
Good Day, I had redeemed a $50.00 free chip at the casino -- played through the playthrough amount and won about $500.00. I have tried to withdraw my ...Read more
Very slow payout at VIP Lounge CasinoResolved
Very slow payout at VIP Lounge Casino
I requested a payout on the 28th dec 2011....it was approved on the 1st jan 2012 and today (3rd feb 2012) still waiting on my money. What am i suppose ...Read more
VIP Lounge - Withdrawal DeclinedResolved
VIP Lounge - Withdrawal Declined
Hello!I have redeemed a coupon in VIP Lounge casino and before having reached the playtrough requirements, I have deposited 10$, in order to not be ...Read more
Have trouble with VIP Lounge Casino?