Bodog Casino - Haven't paid my withdrawal after more than a month

UNRESOLVED
danibyrd Canada
posted on April 12, 2016.

I won 300$ on bodog on March 4th, did a with drawl, it was processed the next day on the 5th. It said it would take 5-10 business days, and here we are on April 12th. I've withdrawn money a few times because and never had this problem, and I'm so shocked by all this. I keep getting the same emails and excuses from them, stating my money is safe and all the issues are on their end, but it feels like they are just giving me the run around. I spend a fair amount of money at their casino and you'd assume they would want to keep their regular customers happy. Since they've delayed this payment I haven't deposited a dime and I refuse too. It should take this long for the Vista withdraw. I've provided every single thing they've asked for, even an entire month of bank statements. Can you please help? If they don't deposit my withdrawl to my bank soon I won't be playing at bodog ever again.
Thanks for your time

posted on April 13, 2016.

Hi danibyrd,

We're sorry to hear about your recent payout issues. We'll have a member of our Player Advocacy Team review your account and reach out to you shortly.

We appreciate your patience.

Best Regards,

Bodog Service

AskGamblers
posted on April 17, 2016.

Dear all,

Any news regarding this complaint? Thank you.

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