Guruplay poker denial of payment

posted on March 31, 2013.

My story is almost exactly the same as here. http:/­/ww­w.a­skg­amb­ler­s.c­om/­cas­ino­-co­mpl­ain­ts/­gur­upl­ay-­cas­ino­-de­nia­l-o­f-p­aym­ent­-c2158

On 13.03.2013 Poker Room on closed down and since then I can't access my funds. I have about 940 euros on my account, but the guruplay support is delaying and not letting me withdraw my funds. It's been 3 weeks already, I can't access my poker account or my funds. I can't make a withdrawal. The support is saying that they are awaiting for the upper management confirmation on my account.

The account has been verified as I sent all the information they required to verify my account.