Complaint status
If you post a complaint, its your obligation to inform us about a status from your end. Not so nice from you.
Complaint History
RanHand submitted a complaint.
Grand Parker Casino responded.
Grand Parker Casino responded.
AskGamblers responded.
Closed due to inactivity of submitter.
Grand Parker Casino - Met play through requirements... RIP OFF
General Info
Chat start time
Apr 30, 2012 4:02:28 PM EST
Chat end time
Apr 30, 2012 4:11:36 PM EST
Duration (actual chatting time)
00:09:07
Operator
Martin
Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Martin'
Martin: Welcome to Grand Parker Casino, my name is Martin. May I have your username and how may I help you?
RanHand: Hello Martin,
Martin: Hello
RanHand: my user name is RanHand, Name Randy hanson
Martin: How can I assist you?
RanHand: I had a transfer that has not shown up in my bank account yet?
Martin: I will check it for you
Martin: Just a moment please. Thank you.
Martin: I see that your withdrawal was approved today You will need to wait a little bit more. Soon the money will be on your account.
RanHand: Thank you for your help
Martin: Can I assist you with anything else at this time?
RanHand: nope that is good.
Martin: Thank you for playing at Grand Parker, if you need any further assistance please do not hesitate to contact us. We will be happy to help you anytime!
FOLLOWED BY.
Dear ------
Please be advised that your withdrawal request has not been approved because the Terms and Conditions of the bonus used have been violated by playing of excluded games.
Each of the bonuses available at the casino have certain conditions attached to them. In particular, bonuses are valid only on the specific games listed in the Terms and Conditions. As a result of playing excluded games, we are unable to approve the withdrawal request.
We have reset your account balance and re-credited your account with your deposit in the amount of 21 $ in accordance with the casino’s Terms and Conditions.
For further information regarding this issue, please feel free to contact us.
Yours,
Finance Department
Grand Parker Casino
The PLAY through $$$ never deducted if I play NON-DISCLOSED GAMES...
HUM?
RanHand, hello:
There is no point in this complaint if you played restricted games.
No deposit bonuses are valid for specific games and if used for others it will not count towards withdraw.
When you redeem the code, you are notified exactly what you should and shouldn't play.
Thanks and sorry for the inconvenience but there is nothing that can be done here.
RanHand, hello:
There is no point in this complaint if you played restricted games.
No deposit bonuses are valid for specific games and if used for others it will not count towards withdraw.
When you redeem the code, you are notified exactly what you should and shouldn't play.
Thanks and sorry for the inconvenience but there is nothing that can be done here.
RanHand, since you're not responding, can we close this complaint or you have something to add?
Leave your comment about this complaint
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Just to say that what Thundercat posted about those casinos is too serious to be not taken in consideration by all of us. I also played the "no deposit bonuses" at all those four casinos (Grand Parker, Loco Panda, OnBling and ClassyCoin), and I didn't win, besides having had the same feeling about the (non)fairness of the games. But that is not the most important. The most important, as stated by Thundercat, is to discover that they are (because they are all part of the same group: Milore Limited) "... using the transaction processor telephone number of a company of which they are not affiliated. I called the company and they said it was fraud...". This must be investigated by an idoneous entity and the investigation results should be brought to the knowledge of the market, so that we, the players/investors couldn't be caught in any scheme. I also must add that until this all is proved, we may not assume anything wrong with any one; otherwise we all will start a vicious circle of "free" accusations. Finally, I also should say that I respect the rules of the bonus, always, and I try to confirm those rules when they are not posted - this is something we all should do before accepting, or start playing any bonus/offer. Remember: this is business and it was created to give profit to the casinos... at the end!
I agree with you RanHan, I think they are rippoffs also. I played at Loco Panda, Onbling, and Grand Parker. Their games are all the same, you will never get anywhere. I played for $0.20, $0.40, and $1.00 bets and still nothing. I think they are just like Winpalace, Casino Titan, and Slots jungle...RIPOFFS. Once they have gotten enough money off players, they will probably go somewhere and hide. Onbling is using the a transaction processor telephone number of a company of which they are not affiliated. I called the company and they said it was fraud and told me to report it to my bank. Good advice RanHan...stay away and I imagine it wont be long before players see more and more of their dishonesty.
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