Grand Mondial Casino - £150 disappeared

UNRESOLVED
posted on April 13, 2013.

i signed up for grand mondial casino because of the great no deposit offer in which i won £100 but i had to make a deposit to access that money so i deposited £20 i then was told i couldn't withdraw that £100 i had to wager £3000 before i could withdraw any money which i think is a massive rid off on its own but they don't stop there. so i start playing with my £120 and after 2 spins i get it up too £150 which i thought wasn't bad but then on a £3 stake my £150 soon disappeared and i was let with £0.24 after 15 minutes of playing dont fall for there bonus and think its good its nothing but a scam..

posted on April 22, 2013.

Hi player

The terms and conditions which you agreed to on registration specify that a deposit must be made to claim the bonus after the free spins, and that the bonus obtained must be wagered 30x before it can be withdrawn.

Could you please specify if there is another issue that this complaint is related to?

Thanks.