GR88 Casino - Delaying payment for weeks

RESOLVED
posted on May 27, 2015.

GR88 refusing / delaying payment of just over £1200. My account is fully verified with them in terms of the I.d. they ask for. They delayed payment initially claiming that I had shared IP address with another user. This is very unlikely since I only use my own private home wireless and my mobile phone. This was resolved and almost immediately the account was locked with no reason provided. They have now unlocked the account but the withdrawal is still pending. Speaking to the customer service and security representives is of no real service as they never provide a definite answer and only offer vague assurances in strangely worded English, that the withdrawal will be processed.

Did not want to post on here as the site isn't to bad to use but the withdrawal process with them is a nightmare.

Placed the withdrawal on the 8th of May and still have not seen any money or been given any real idea when it will be sent to my bank.

posted on May 28, 2015.

Should clarify this was from sports bets I placed not the casino site they run

posted on May 29, 2015.

Company have now processed withdrawal and is showing as complete. Will update when the money is in the bank.

posted on May 29, 2015.

Hi Mr. Kennedy,

Indeed, your latest withdrawal request of £1,277 has been successfully transferred to your preferred payout option. The money shall reflect in your personal account within 3 to 5 business days. We certainly appreciate your patience regarding this issue.

Regards,

Rory Bennett
GR88.com

posted on May 30, 2015.

Hi many thanks. Will close this down once the money is in my bank. Thanks for your help.

posted on June 2, 2015.

Money In bank. Issue resolved thanks for assist ace.