I have just recently started playing online casino - played large amount of money with 888 casino and now was playing with Gala Casino.
Staked around GBP 400 last night .. all deposits activity went out smoothly. Had a great winning end of the day .. where I decided to withdraw GBP 3900.
In order for the withdrawal process to go smoothly even sent across my identity verification documents in advance I.e. my UK driving licence and front page of passport.
But now Gala Casino has locked my account without letting me know why???
I want them to credit my account with my winnings as soon as possible - another thing to note is I never play online casinos off bonuses as the winnings / withdrawal process just gets complicating for me and playing simple cash keeps me out of the stupid requirements.