Anna Casino - Getting the run around with the free spins they promised me

Jess Bonny Netherlands
posted on December 27, 2015.

this is about the 3th time that i get an email where free spins are credit into my account, but when i logged in the where not credit. The casino is allways chat closed never open, when i fill in the fom on the website i takes 2/3 days before the answer. when i email straight from my adress never an answer. and when the do answer its allways the same answer: do to technical issues etc etc etc after a few days i recieve an email sorry but here are youre free spins, and there are not!

posted on December 29, 2015.

Hi FB,

Unfortunately we have had a lot of issues with free spins due to implementation of a new technical free spin delivery system.

If you write our support with your Anna username and AskGamblers username I will make sure that your free spins are released or, if this is not possible, that your are duly reimbursed for the free spin value in cash instead.

Kind regards,

Jess Bonny Netherlands
posted on December 30, 2015.

heej mike i have sent my email adres yesterday what you asked still no reaction? my username is bonny34