Complaint status

Complaint solved successfully!
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Keep up the good work!

Complaint History

jcarl3 submitted a complaint.

Prism Casino responded.

Prism Casino responded.

Prism Casino responded.

Prism Casino responded.

AskGamblers responded.

Solved successfully.



Formal complaint against PrismCasino withdrawal

Posted: 13th May 2011, 2:57 AM by jcarl3

I have repeatedly been in touch with withdrawals concerning the depositing of 132.00 to my quicktender account;which i won back in March 11th of 2011;they refuse to pay me my money and every time I chat with their withdrawals department ,they give me the run-around about deadlines.This has been goingon about 2months now;and i'm tired of their refusal to poay me my winnings of 132.00.Ie-mailed their manager and I'm prepaired to go to the Gaming Commission in that state ;to try and get my winnings released to my quicktender account.

This is Cindy Greco, Sr. Affiliate Marketing & PR Manager for Gwages. Please send me an email to cindy@gwages.com with your username information and I will go ahead and check into this matter.

Best Regards

Cindy Greco

Jcarl3

Your payment has been sent out 5/13/2011 at 11:55:18 AM via Quicktender.

Cheers

Cindy greco

Dear jcarl3:

Please confirm Prism Casino sent your payment already.

Best Regards

Cindy Greco

Jcarl3. Waiting player confirmation of payment received

Player has been notified several times to respond on this complaint.

Since he didn't got back to us, we will mark this complaint as solved.

Player can back to us anytime if he didn't receive the funds and we will reopen this case.

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