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Runaround For a measly $600.00


This is the second time I have been stone walled and was given the run around concerning my winnings of $350.00 on 4/30/12 and 600.00 dollars on 7/25/12 and as of 8/6/12 I have not received a dime of the $600.00 winnings.The first time I was DELAYED was on 4/30/12 to 5/16/12 for a hefty grand total of $350.00 when I emailed the finance department I got no response at all,after calling 3 times customer service I finally got the $350.00, this time around I was told by email on 7/25/12 my with draw would be approved in 4bus days after 8bus days I emailed customer service and was told to email the finance department. I thought this was a good Casino because they had no problem taking my money on every occasion however they seem to have a problem when it comes time to withdraw not withstanding a breach of their own policy. I hope they understand when you win no matter how small or large the fun and excitement is taken away when your winnings are withheld from you without just cause and you have to put up with excuses, no response, or hassles from the casino. This action or none action creates a cloud of doubt , suspicion and credit ability concerning the online Casino industry. I still want my winnings and I ask your assistance however I am glad my winnings were not $6000.00 instead of $600.00.

Disputed Casino Slots Jungle Casino
Amount $600

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2

Hello Rick

Confirmation I received funds 8/27/12

Thanks Ask Gamblers

User name

Hello,

Wire was sent to your account

regards,

rick

User name loyalty-level-2

Hey Rick I am still waiting for my money no confirmation but it has been over a month now

Slots Jungle Casino Complaint Stats

Resolved 62 / 77
Avg. Amount $1,331
Avg. Complaint Duration 46 days
Avg. Response Time 2 days

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