Fastlane Casino - Delaying payment for over 3 weeks

UNRESOLVED
posted on June 1, 2016.

It has now been over 3 weeks since I first requested my payout of €625.

I have tried contacting them at least 5 times, both by email and by leaving messages to their support who is offline all the time. And I really mean it's offline ALL the time, the "live chat" button on their site only leads to an imageurl of the "live chat" icon. It literally doesn't even have any function what so ever.

They have not contacted me about any kind of documentation or reason to why my payment is being delayed, they have literally not contacted or responded to me at all. Even tho I have tried to contact them multiple times.

AskGamblers
posted on June 6, 2016.

Dear @jlandstr,

Please let us know if there's some update on your issue.

posted on June 6, 2016.

There are no updates. No response and no payment has been made.