Fast Lane Casino - Extremely slow with payments, support is not telling the truth

RESOLVED
Lullab33 Germany
posted on January 12, 2015.

Dear AskGamblers,

About 2 months ago i won some money at fastlane casino. When i completed the wagering requirements i send in my docs and they verified my account. Since then ive contacted them many times about the withdrawal. Everytime they told me you will receive it next week. This happened about 15 times.

I spoke to Kate last week on the livechat. This is what she told me:

i am sorry sir, i am waiting for an answer
sir, the finance department says that you will be paid latest by next monday
we are sorry for the delay

You - Click here to change
well i really hope this.
ive had this promise before but ill copy paste it now.
Katie is typing ...

Again i didnt receive the money. I really don't know what to do anymore,. Hopefully this will help me.


Kind regards,
Fernando Peters

posted on January 13, 2015.

Dear Fernando,

I checked the status of your request and I can confirm that you should receive the payment shortly on your neteller account.

Kindly confirm pubilictly and thanks for playing on FastLaneCasino.

Apologies for the delay and as a sign of goodwill we credited your account with Euro 50 bonus.

Lullab33 Germany
posted on January 13, 2015.

Thanks for the 50 euros. I can confirm that i just received the money.

Kind regards,

Fernando Peters