Karamba Casino - Having troubles with a verification as I've used my ex's credit card used twice

RESOLVED
harleysmummy19 United Kingdom
posted on January 25, 2015.

Hi.
When I first started depositing on karamba I used my then boyfriends card. I deposited £60 in a month.

I have split with him and have used my own cards since. I have now won £1000 and they are wanting my ex's ID and a letter stating I could use his card. I haven't used it in 5 months and as he was violent and abusive I have no intention in asking him for anything and I certainly do not want the £1000 putting on HIS card.

This is shocking as I have only used my own cards since. I am at a loss as to what to do

posted on January 28, 2015.

Dear Harleysmummy19,

Thanks for choosing Karamba.

I am happy to inform you that our Financial department will process the payment later on today.
Customer satisfaction is our core value, for any other queries, please don t hesitate to contact us

Best Regards
Karamba Team

harleysmummy19 United Kingdom
posted on January 28, 2015.

Thank you karamba for your quick response and thank you for your understanding. I will let askgamblers know as soon as the cash reaches my card.

posted on January 28, 2015.

You are more than Welcome & CONGRATULATION again on your winnings !
Please allow 2-4 business days :)

Best Regards
Karamba Team

harleysmummy19 United Kingdom
posted on January 30, 2015.

As promised by karamba the money was credited to my card. Many thanks