Euro Play Casino - Stalling my payment for weeks :(

UNRESOLVED
Ryanstarz Canada
posted on November 10, 2014.

Withdrew 1000$ cad on September 14/2014 now and still received no payment. As of 5 days ago they actually locked my account . Everyday I inquire, they say "be patient" you'll be paid Friday, then Friday comes and that changes to next week, so on and so forth, every excuse ever conceived.

AskGamblers
posted on November 13, 2014.

Dear @Ryanstarz,
Any update considering your complaint? Thank you.

Ryanstarz Canada
posted on November 14, 2014.

No email replies at all, live help " oh you will be paid next week" "be patient" or just completely ignored. They also locked my account, and say that they can't reopen it from live help and to send emails. All of which I get no response to.

AskGamblers
posted on December 4, 2014.

Dear @Ryanstarz,
We got information from casino that they paid your winnings, can you please confirm this? Thank you.

Ryanstarz Canada
posted on December 5, 2014.

Just checked accounts , no monies there so far. Travelling abroad right now, will update again when I get home if anything changes.

Ryanstarz Canada
posted on December 8, 2014.

Just checked accounts, no payment thus far. It is Monday morning, so may show up sometime in next 48 hours. I have received no email from euro play stating I've been paid, or that my account has been reopened. If anything changes I'll post immediately. If I have been paid, thanks ..

Ryanstarz Canada
posted on December 9, 2014.

If casino informed you on 4th that the payment was made, I would have expected to see it in my bank by now I'm thinking. No monies received yet and no emails from euro play.

Ryanstarz Canada
posted on December 11, 2014.

No payment. No change, no email, account still closed. Live support completely ignores me once I've stated my account number.

Ryanstarz Canada
posted on December 11, 2014.

Here is live help now saying I haven't been paid.

Ryanstarz Canada
posted on December 11, 2014.

All screenshots submitted. These guys are full of crap lol.