E-Casino - no answer and no payment

posted on September 23, 2013.


Following my withdrawal on e-casino, I first sent an email with the requested documents, and having no response when the progress of my case. I send them another email, but I still have no answer.

This is the first time I played with e-casino.

If anyone can help me.

Thank you.

posted on September 26, 2013.

For more information, I made a deposit 10 euros and got a bonus on e-casino.com.

After meeting the wagering, I asked for a withdrawal of 100 euros, and I sent the documents requested by email on September 14.

I sent 2 emails without answer.

Obviously e-casino doesn't pay !!!

posted on September 27, 2013.

We would like to apologise for the unusually poor customer support and payment processing recently. This problem was very serious, because we had an awful lot of hacker attacks on our server and e-mail which generated terrible problems. Fortunately, no data was lost because they could not get around our security. We realize that this is does not reflect very well but at the same time we wanted you all to ensure that the problem has been solved in 100%. Currently, we increased our productivity. We work tirelessly to answer all your e-mails and make payments and verification immediately. Due to the extremely large number of applications should respond to your emails, and resolve all outstanding issues in a few days.

Again, e-Casino.com crew and our partners Plus5 really apologize for the identified problems.

posted on September 30, 2013.

I am waiting for this withdrawal.

posted on October 1, 2013.

I got money. The complaint is closed

posted on October 3, 2013.

Thank you. Complaint solved!

posted on October 3, 2013.

no problem

posted on October 12, 2013.

 Complaint solved!