Vernons Casino - Account locked and money blocked without an explanation!

UNRESOLVED
posted on September 16, 2015.

Hello,
I open account few months ago at Vernons casino and won 4500 euro,after casino requested so many documents and make it all most Impossible mission,it was night mare,after I verified everything they ask me too, they keeping my account locked and freezing my money and Ignoring my phone calls and emails.
please help me to get my money here.
Regards
Jose

AskGamblers
posted on September 21, 2015.

Dear @bigidearm,
Any update regarding your complaint? Thank you.

posted on September 22, 2015.

until this moment nothing at all.

posted on September 25, 2015.

The player's account is currently under review. We will respond once we have any updates on this case.

Kind Regards,

Vernons

posted on September 25, 2015.

the account is under review for the past 4 months,this is not sound reasonable to me at all after I supply them with all of they request and trust me it was tons of it.