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Does not Pay! Listen to Reviews!!!


Not spend your money in This casino or any casino associated with them They do pay as they say you mix bonuses and deposits. They approve bonuses and deposits and then say you did not abide by the terms, so they do not have to pay you.

I requested a $1000 withdrawal and I was told it was denied because I mixed deposits and bonuses. I had actually won up to $1800.00 and gave them $800 back in play. Then I requested the $1000, only to be denied.

This is unacceptable. I plan visiting every online casino website and sending letters out to all media that will acknowledge this scam and will be willing to get the word out about these online casinos.

Beware!!!!

Disputed Casino Palace of Chance Casino
Amount $30

Discussion

User name

I am pretty sure that if you win this time, follow the rules and do not mix any other coupons with this deposit-bonus you will be allowed to cash-out.

Best Regards

Cindy Greco

User name loyalty-level-2

You gave me my deposit back, ok. This still does not erase you do not pay winnings.

No further communications is necessary.

User name

Hi pinkrd:

Your account has been credited with the $30 deposit along with the 300% bonus NEWPLAYER300 which is the bonus you used when you made your $30 deposit. Please remember bonus allows you to play Slot Machines, Keno, Bonus Bingo & Scratch Card Games Only. It comes with No Playthrough and No Max Cash-Out. In case you win please keep in mind bonus amount will be removed from winnings.

Best Regards

Cindy Greco

User name loyalty-level-2

Ok. Thanks

Palace of Chance Casino Complaint Stats

Resolved 214 / 230
Avg. Amount $2,701
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

Palace of Chance Casino Complaints

See all complaints for this casino
Issues with the withdrawal method via wire transfer

In August, I decided to finally give the promotions a go on the site and deposited 100$ for a 250% deposit bonus match, I think-- some kinda huge match bonus though.

I played through the wagering requirement and also had a manager withdrawal of the coupon $100 from my winnings.

I've been trying to initiate a wire transfer for my winnings. Canadian player here banking with < removed >and also tried < removed > for wire info. After trying < removed > 2x, I contacted support, numerously actually, support stated < removed > does not accept international wire transfers, which doesn't make sense to me because my first time doing a wire transfer, I phoned customer service for < removed > & received all the information I needed for the wire transfer on Palace of Chance.

3rd time asking for support on what banks can accept the wire transfer, the closest answer I received was < removed > .

So I researched CAD banks that accept international wire transfers. I came across that my < removed > account has a wire transfer, and the information is < RBC >, so I sent the new information to POC email support, and once again.. they declined my withdrawal request!!

Not sure what to do from here on.

I even tried to ask if I can just withdraw using Coindraw, as I do have crypto wallets, but bcoz I didn't deposit using crypto, I guess I'm not eligible for that option.

I did make a deposit for confirmation wallet, though a few months back, but the currency is USD and I'm CAD, so the amount was too low for it 🙃

Help pls!

Status solved Resolved
$1,500