Difficulty recieving my winnings from Topaze Casino

RESOLVED
shebsolo United States
posted on October 30, 2012.

I made a $25 deposit, won over $1000 was told after i withdrew a $1000 that i was only eligible for 10x my deposit (250) When i made the deposit it was not stated i can only withdraw 10x my deposit. I sent documents and was told they were received. I played on the site again and question why my withdrawal was still pending, now I'm told all the documents were blurry. I used an i phone and sent very clear pictures. I'm requesting that you help me get my winnings. That sight took all my deposits freely, but refuse to give me my winnings.When i had issues getting my winnings once before, this site was very helpful, I'm asking for help again.

shebsolo United States
posted on November 6, 2012.

The casino did contact me after i submitted my documents by scan. The docs were accepted and my funds were sent to me. I did look at the withdrawal information and rules and the casino was correct. I recommend this site( Topaze Casino) highly to players.

AskGamblers
posted on November 7, 2012.

 Hello! Is this complaint solved now?

AskGamblers
posted on November 11, 2012.

 This complaint can be considered solved!

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