I made a $25 deposit, won over $1000 was told after i withdrew a $1000 that i was only eligible for 10x my deposit (250) When i made the deposit it was not stated i can only withdraw 10x my deposit. I sent documents and was told they were received. I played on the site again and question why my withdrawal was still pending, now I'm told all the documents were blurry. I used an i phone and sent very clear pictures. I'm requesting that you help me get my winnings. That sight took all my deposits freely, but refuse to give me my winnings.When i had issues getting my winnings once before, this site was very helpful, I'm asking for help again.
The casino did contact me after i submitted my documents by scan. The docs were accepted and my funds were sent to me. I did look at the withdrawal information and rules and the casino was correct. I recommend this site( Topaze Casino) highly to players.
Hello! Is this complaint solved now?
This complaint can be considered solved!