Desert Nights Casino - Deceptive promo

RESOLVED
posted on July 9, 2014.

I got an email today saying make your first deposit of $25.00 and get 100 spins added (screenshot attached) 5x playthrough no max cashout. I liked the terms and have never made a deposit so I made the deposit and could not claim the coupon live support says I am not eligible I say BS give me my money back she says 15 business days. I call support same answer except I was told they had no record of sending me the email. At this point I don't trust them but don't want to wait `15 business days for my money, can you help?

posted on July 10, 2014.

sure it was in the original complaint as well as the attached screenshot but one again the username is

jdpennyd

posted on July 10, 2014.

Hi

Please can you try to redeem the bonus again and tell me what happens?

It should work

Sloto

posted on July 10, 2014.

It allowed me to redeem but it its asking me to make a deposit
Coupon '100ADDEDSPINS' will be redeemed on your next deposit in accordance with the following redemption parameters:

thanks

posted on July 10, 2014.

Hi

Not sure why that isn't adding for you, its been added manually now, please check your account and confirm this is resolved ;)

Thanks
Sloto

posted on July 10, 2014.

It works! thank you for you help

posted on July 10, 2014.

Excellent! Best of luck, thanks for all your patience.

Sloto