Slots Plus Casino - Delaying Payment

UNRESOLVED
Kathy Beckham Chisum United States
posted on July 4, 2016.

I have had a withdrawal pending at Slots Plus casino since June 16 for 420.00. I can't seem to get anyone to tell me anything other than they will email me once it is sent. I think that is a stalling tactic. I deposited there because they were listed on latest­cas­ino­bon­use­s.com as the number 2 casino as far as being paid out the quickest. I would just like the money that I won and not bring given the runaround saying that they have no idea as to when it will be processed because they are the finance department and they are in charge of paying out players.

posted on July 7, 2016.

Dear Kathy B,
Your payment has been sent - please confirm receipt of it here so this post may be closed. Please contact our Finance Dept. if you have any questions. Thank you

Kathy Beckham Chisum United States
posted on July 7, 2016.

I received 400.00 today. It was supposed to be 420.00.

AskGamblers
posted on July 11, 2016.

Dear Slots Plus Casino team,

Can you please explain to the player why she didn't receive 20$ from her winnings? Thank you in advance.

posted on July 14, 2016.

Ask Gamblers - this client was contacted to remedy the $20.00 and I note that there is no mention of that by them in this thread. It was human error that sent 400.00 instead of 420.00. We are done with this thread. Thank you

Kathy Beckham Chisum United States
posted on July 14, 2016.

Yes, they did contact me on Thursday July 8th. I told them that they could send me a check for the difference. I haven't heard anything else from them. i hope I don't have to wait another 3 weeks just to receive the check.

AskGamblers
posted on July 18, 2016.

Dear @kathy.be­ckh­amc­hisum,

Did you received rest of your payment, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved.

Kathy Beckham Chisum United States
posted on July 18, 2016.

No, I haven't received my money, nor have i heard anything else from them.