Golden Lady Casino - Stalling my payment forever!

UNRESOLVED
santodomingo United States
posted on April 30, 2015.

I won a non deposit coupon for$185 last mar.15.After the wager i was told to deposit $25 in order to claim my winnings which i did..It took me 3 days before i can make a withdrawal request because of the following reasons , they didnt get my validation papers(i send it 3 times), cant get thru the casher box and have to send my bank imformation twice(they only have wire transfer withdrawal) Finally 19 Mar they said its in process and after 2 weeks waiting for approval.Since Apr.1 its back to in processing and this week i emaileed them 3 times no answer,On line chat they put me on hold forever and whenever tom or alex sees its me the terminate the conversation.I tried their phone# 4 times its always busy. Goldenlady knows i won but does not want to payme my $170(i was told they have to deduct $40 for wire transfer fee from my $210.