NetBet Casino - Delayes Withdrawal Payment

RESOLVED
kebabman10 United Kingdom
posted on July 22, 2016.

I requested a withdrawal from Netbet a few weeks ago and haven't received anything yet. I emailed them via their webform but had no response. i started a webchat and they promised me a phone call but I haven't received it. I am just looking for the £413 I was due.

AskGamblers
posted on July 28, 2016.

Dear @kebabman10,

Please let us know if there's some update on your issue.

posted on July 29, 2016.

Hello,

I have checked your case and your player account required us to make further verification before validating your withdrawal request.

Our financial team confirmed me though that it is going to be validated today thus the payment made tomorrow morning.

Thank you for your understanding.

Best regards,

Melanie

Customer support manager

posted on August 2, 2016.

Hello,

Can you please confirm that everything has been sorted out?

Thank you.

Best regards,

Marcel

Customer support manager

kebabman10 United Kingdom
posted on August 4, 2016.

Hi,

The money is not in my account yet. I will check again tomorrow and respond

Cheers

Chris

posted on August 7, 2016.

Hi Chris,

Thank you for the update.

The funds should probably be in your possession by tomorrow.

Please let me know if it is the case.

Best regards,

Marcel

Customer support manager

kebabman10 United Kingdom
posted on August 9, 2016.

Hi, the money is now in my account

Many Thanks

AskGamblers
posted on August 9, 2016.

Based on submitter's last post AskGamblers Complaints Team is now considering the complaint as successfully resolved and it is being officially closed.

Thank you all for your cooperation.