Planet 7 Casino- Delayed $1234 withdrawal

Russ Herrera United States
posted on August 24, 2016.

My withdraw was approved on August 5th,for 1,234.00 I emailed withdraw dep.on 23rd of august And she said thay were really backed up and if I had a bank account to wire transfer my winnings I sent my info and am still wondering when ill get my winnings can you guys help
Thank you russ herrera

posted on August 29, 2016.

Hi Russ--

I'm terribly sorry for the delays, but truth be told, we have been experiencing backlogs.

I've checked your account and I do see that your payment was sent off for processing--I would expect you'll see this reflected in your account no later than the end of this week (although likely, mid-week).

And btw--your casino ID gave me quite a chuckle. ;-)

All the best,


Russ Herrera United States
posted on August 29, 2016.

Thanks for takeing a look at my account i understand you have been experiencing backlogs as long as we get withdraws in a reasonable amount of time i think everyone would be happier i will be checking my account everyday this week and let you know if i receive my funds thanks
russel herrera
everyone gets a kick out of my screen name!

Russ Herrera United States
posted on August 30, 2016.

yea just want to let you know that i just checked my account and winnings are there thanks for everything and hope you catch up on your withdraws good casino !
thanks agan
Russel Herrera

posted on August 30, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.