Planet 7 Casino - Delayed payout over 45 days

Casima123 United States
posted on June 27, 2016.

I Have Two Withdrawas 1750 each That Were approved May 9th 2016, and escalated been waiting for a response from several emails that I sent to casino support and allycasino support still have not heard back, am starting to think that this is a fraud.

posted on July 1, 2016.

Dear @Casima123,

Please let us know if there's some update on your issue.

Casima123 United States
posted on July 2, 2016.

I still don't have any updates on my withdraws. Or any responses to my emails. Is there anything I can do?

posted on July 5, 2016.

Hi Casima123--

I'm sorry for my slow response on this--I'd taken some time off, so I'm a bit behind with things.

I've taken a look at your account and I do see there is a flag on it. I'm not certain what this is about, but I've sent a query to the appropriate department to get to the bottom of things.

I hope to have answers tomorrow (Tuesday) and will report back with an update.


posted on July 9, 2016.

Hi Casima123--

As I know you're well aware now, unfortunately, we will not be honoring your withdrawal. You took it upon yourself to do several chargebacks, which has resulted in voiding any winnings and closure of your account.


Casima123 United States
posted on July 10, 2016.

Tawni, Planet 7 is not a legitimate site. You guys never payout, and withdrew money from my account unauthorized. PLANET 7 IS A SCHEME TO STEAL Users money. Do not recommend anyone use this site. I will continue to review and tell everyone about my experience. There is so many complaints about people receiving fraudulent checks from Planet 7. I recommend people use real sites like where they actually pay their players. Do me a favor Tawni, and leave me alone and respond to all the other complaints, because I never got a response when I email casino support and inquired about my account