Buzz Slots Casino - Delayed withdrawal request

RESOLVED
selma24 Sweden
posted on November 17, 2015.

Hi! I made a withdrow that have been approved on 2/11 but still didnt got the money.. When try to contact the, i barrely get an answer, and its allways "tomorow the latest"..The amount is 200 euro


This is an automated message sent from buzzslots.

Your Player ID: selma20
Date and Time: 2015-11-02 16:24
Payment Method: Bank
Amount: EUR 200.00
Status: APPROVED

Your withdrawal has been approved.

Funds transferred to e-Wallets should be available in your account within a few minutes. Withdrawals by bank transfer and funds sent to your credit card may take up to 10 business days to be credited to your account.

Thank you for playing at buzzslots!

posted on November 18, 2015.

Hi !
Unfortunately we have found out that there was a technical issue with the bank withdrawals approved on the 2/11. These withdrawals have not been processed by our bank until today. We are very sorry for this and we will give the affected players €20 for their troubles on us. The compensation is paid out today.

Anyway this is the Buzzslots player affected:

Username
WL
email
WR approval date
Amount
Currency
selma20
BuzzSlots

2015-11-02
200
EUR



”We are terribly sorry that your bank withdrawal approved on the 2nd of November for the amount of €200 has been delayed due to technical issues at our technical provider. They have re-processed the withdrawal and it should land on your bank account within the next 2-5 bank days. To compensate you for this inconvenience we have put €20 on your player account.

Once again we are terribly sorry for this and please accept our deepest apologies.”

Regards

BuzzSlots

selma24 Sweden
posted on November 19, 2015.

Hi! I just got my money, thanks ! Better late than ever😊.

Simona

AskGamblers
posted on November 20, 2015.

Based on player's last comment, we consider this case as resolved and it is now officially closed.