Cool Cat Casino - Delayed Payment from 1/21/2015

RESOLVED
posted on March 1, 2015.

I requested a withdrawal of $401 on 1/21/2015, it was approved on 2/10/2015. I was told the check would be processed on 2/24/2015. I have yet to receive the check and chatting with support they say it has not been sent yet. Today is 3/1/2015. I have been very patient as they have usually been very prompt in paying out.

posted on March 4, 2015.

Hi chiro,

Thank you for your patience. I know that your payment has been processed. As soon as I have confirmation I will get back to you.

All the best,

Tawni

posted on March 6, 2015.

Hi chiro,

Good news, the tracking details for your payment were sent to via email. Please let me know if you require any further assistance.

All the best,

Tawni

posted on March 6, 2015.

Tawni,
Thank you for looking into this for me. I still have not received the email with the tracking information.

posted on March 6, 2015.

Hi chiro,

The tracking details were sent to your email address again this morning. Please let me know if you have received them.

Thanks,

Tawni

posted on March 6, 2015.

Tawni,
I received my check, thank you! I initiated another withdrawal so we'll see how fast it goes this time. Hopefully I won't have to resort to reporting here again.