Delayed payment at Maple Casino

RESOLVED
Boss78 Canada
posted on May 21, 2015.

Hi , I have made deposit to maple casino few weeks ago and I requested withdrawal of 350$ it has been two week and still they did not pay I sent them documents 5 times so far and they allways keep telling me to send them documents and when I contact them they do not respond please if you can help with my issue .Thank You

posted on May 22, 2015.

Hi Boss78

We apologies for the delay and inconvenience caused,
We are investigating this issue and will respond as soon as possible with a resolution.

Kind regards
Warrick
Complaints
Maple casino

posted on May 25, 2015.

Hi Boss78,

We have verified your documents and expedited your withdrawal. Our finance department has confirmed that your withdrawal will be processed via Instadebit tomorrow (26-05-2015). Thereafter it should take 5 to 7 working days for the funds to reflect in your Instadebit account.

We will keep you updated with the progress of your withdrawal.

Kind regards

Warrick
Complaints
Maple Casino

Boss78 Canada
posted on May 26, 2015.

Hi,I have received my money from Maple Casino and I just want to thank you all,
Thank You

posted on May 27, 2015.

Hi Boss78,

That is great news. We are glad we could be off assistance to you and thank you for keeping us informed. Can you please confirm if we can mark this query as resolved?

Kind Regards

Warrick
Complaints
Maple Casino