Delayed payment at Fenix casino

RESOLVED
posted on August 6, 2015.

I tryed to make two withdrawals (total of 450€) on 21 July at Fenix casino. They have not replayed to any of my emails. Live Chat says that they can't help me. It's over two weeks now and I don't no what to do. Could you help me?

posted on August 10, 2015.

Hi Anis, please provide me with your username so I can check for you. Regards Henrik @ Fenix

AskGamblers
posted on August 10, 2015.

Send necessary information to the casino representative.

posted on August 11, 2015.

I just send my user name to Henrik.
regards,
Anis

posted on August 13, 2015.

I write my username here just in case. It is Superomena.

posted on August 17, 2015.

Hi Superomena, your payment was sent via Moneybookers a few minutes ago. Please check and confirm so we can close this complaint as resolved. Regards Henrik @ Fenix

posted on August 17, 2015.

Hi Henrik, I confirm that the payment has arrived to my moneybookers account. Thank you for your help and effort!

Regards,
Anis

AskGamblers
posted on August 17, 2015.

Based on player's last comment, we consider this case as resolved and it is now officially closed.