Planet 7 Casino - Delayed payment, a lot of excuses!

RESOLVED
nade12345 United States
posted on March 28, 2016.

i requested a withdrawal of 1600$ that was approved on 3-3-16. it took them more than month to approve it, they always have just excuses no one there actually willing to help. i keep calling their customer service and email them they either don't give me answers or don't respond to my emails email. as of today i have NOT receive my money and i need your help.

posted on March 31, 2016.

Hi nade12345,

I can see that your check went out earlier today and I would expect to see tracking on this early next week.

As soon as the tracking is available, you will be contacted. Also, I will post here, accordingly.

All the best,

Tawni

nade12345 United States
posted on March 31, 2016.

thank you, i hope i will really get that at the beginning next week as you said.

posted on April 1, 2016.

Hi nade12345,

You won't have to wait until next week. :-)

I've received the tracking on your payment and I see it is set for delivery to you, tomorrow morning (Friday).

I sincerely apologize for the delays you've experienced.

All the best,

Tawni

nade12345 United States
posted on April 1, 2016.

thank you Tawni!
could you please send my the tracking information? and when should i receive the check ?
Email: [email protected]

posted on April 5, 2016.

Hi nade12345,

I've seen the tracking and I'm happy to see that your payment was delivered Friday, 4/1. ;-)

Congratulations on your win,

Tawni

nade12345 United States
posted on April 5, 2016.

i received the check and everything OK thank you !
you can see this issue as a resolved, thanks!

AskGamblers
posted on April 6, 2016.

Based on player's last comment, we consider this case as resolved and it is now officially closed.