888 Casino - Delayed payment

RESOLVED
Owen Teakle Canada
posted on August 2, 2016.

Hi,
I made a Withdrwal request on July 18, 2016. Two days later I recieved an email requesting document verification. I provided this on July 27 and recieved an email The next day saying it was succesful. But as of August 2, my withdrawal is sutil in awiting processing status. I ha e emailed The 888 support team without success.
Thanks for your help

AskGamblers
posted on August 4, 2016.

Dear @Owen88,

Please make sure to update your complaint accordingly and clarify the amount of the disputed withdrawal request.

Thank you for your cooperation.

posted on August 4, 2016.

Hi @Owen88,

Thank you for highlighting this. We are sorry for the issues and the delay encountered. This is not indicative of our usual standards.

We can confirm that the account has been verified and the processing of the cashout is being completed as per the email correspondence to you.

You can check the time frames at the following link - http:/­/bi­t.l­y/2­aw0dGH

Kind Regards,
888casino

Owen Teakle Canada
posted on August 7, 2016.

Thanks,
888 have processed the payment and the funds should be on The way to me. Will update again when i have recieved them.
Cheers

posted on August 10, 2016.

Hi @Owen88,
Please can you update.
Many Thanks,
888casino team

AskGamblers
posted on August 13, 2016.

Dear @Owen88,

You failed to to update your complaint accordingly and clarify the amount of the disputed withdrawal request. Please make sure to do that as soon as possible. Also, since it has already became clear 888 Casino processed your payment, please keep in mind that in case you fail to respond within the given 96-hours time frame, AskGamblers Complaints Team will consider the issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.