Delay wirhdrawal from Cirrus Casino

RESOLVED
posted on April 5, 2013.

Hi,

I Have an accepted withdrawal on the 5th February and the payment has not been released yet. It has been more than 40 business days since then!!! I have contacted several times and I always get the same answer. They say that "is being processed and hopefully in the next 48 hours will be released". But the days are passed and the payment is still pending.

I don't know what else to do. I have sent them more than 5 emails!!.

What should I do?

Thank you

Reference #: LTK52809207550X

posted on April 10, 2013.

Dear Player:

We will look into this matter and will get back to you soon

Cheers

Cindy Greco

posted on April 14, 2013.

Dear player

I am not at the office this weekend but will be able to look into it on Monday and will get back to you accordingly

Cheers

Cindy Greco

posted on April 15, 2013.

Ok. Thank you

posted on April 15, 2013.

Dear Player:

The username you've provided does not exist on Cirrus Casino database. The email provided is linked to an account that has not been used since 5/13/2012 at 5:38:03 PM

Could you please verify this so we can go ahead and help you?

Thanks

Cindy Greco

posted on April 16, 2013.

Hi, it's on cirrus casino UK

username: vvalero

posted on April 16, 2013.

Hi Cindy, any news about the payment?

I have sent 2 emails to payments@... and I haven't got a response.

Thanks

posted on April 19, 2013.

Dear Player:

Your payment was processed via Neteller since yesterday.

Thanks for your patience

Cindy Greco

AskGamblers
posted on April 22, 2013.

 Is the payment received and complaint solved?

posted on April 23, 2013.

Yes. Finally, I got it!!!

Thanks

AskGamblers
posted on April 23, 2013.

 Complaint solved!