African Palace Casino - Delaying withdrawal

UNRESOLVED
Fong Chun How Australia
posted on August 15, 2016.

i had withdrawal my 1st wining on 2016-07-31 01:20:40 AUD 1,600.00
2nd winning on 2016-08-02 02:52:21 AUD 1,400.00 (NETTELLAR)

Did ask customer support for many times and keep delay .
Finally get this email from
Pitboss| African Palace Casino Today at 4:41 AM


I know that you are eager to receive your winnings and must sincerely apologize for the time taken to process this to you. We are currently experiencing a minor banking problem which is preventing us from clearing funds from our international bank accounts. Due to these limitations we have decided to start processing your withdrawal in smaller amounts to avoid further delays.

Our finance team have scheduled weekly payments of 500 Dollars to your account, the first transaction will be processed tomorrow and you will receive a payment every week moving forward. Please accept this as a temporary solution and rest assured that as soon as your funds are cleared, the total amount outstanding will be immediately transferred to your account. Your patience is greatly appreciated at this time and please feel free to chat to me should you require any further information.

Regards,
Riley

African Palace Casino | Pitboss

Now i want my full wining credit but not AUD 500.00 weekly .

AskGamblers
posted on August 20, 2016.

Dear @supermac888,

Please let us know if there's some update on your issue.