Casino Titan - Declined Withdrawal

RESOLVED
posted on August 14, 2014.

I submitted a withdrawl request for $400 a few weeks ago and when I asked via online chat I was told my withdrawal was declined by upper level management and my account would be reviewed in 90 days, the agent would not tell me the reason that my withdrawal was declined. Please note I had submitted and had my forms approved to make withdrawals and had not used any casino bonuses when I made my deposit.

AskGamblers
posted on August 16, 2014.

Dear @ads113,
Any update considering your complaint?

posted on August 17, 2014.

Hi,


please let me know your username so I can check.

best regards,

posted on August 17, 2014.

My username is ads113

posted on August 18, 2014.

Hi ads113,


Ill check with your account manager and let you know.

Best regards,

posted on August 21, 2014.

No response from Casino Titan, still unresolved.

posted on August 21, 2014.

Hi,


Im still waiting for the reply.

Best regards,

posted on August 23, 2014.

No response from Casino Titan, still unresolved.

posted on August 25, 2014.

Hi ads113,


I apologize for the delay in getting back to you. The payment was approved and you will be paid shortly. One of our account managers will get in touch with you in order to proceed.

Please keep this complaint open so you can update it once is solved.

Best regards :)

posted on August 26, 2014.

Hi ads113,


please request the withdrawal again so we can process the payment immediately.

Best regards,

posted on August 27, 2014.

The withdrawal has been requested, will update when funds have been received.

Thanks!

AskGamblers
posted on August 30, 2014.

Dear @ads113,
Did you get your funds? Please update.

AskGamblers
posted on September 3, 2014.

@ads113, we have been informed by the casino management that you were paid in full. Please confirm.