All Slots Casino - Delayed verification and payment

posted on September 14, 2015.

Luc *********
All Slots : Asr29158***

I am a member (VIP) of All Slots Casino since several years ago. My last withdrawal was 1000 euros in 2014 and i have spent much since.

The last 09/08/2015 after playing, my credit climbs over 4500 euros with a initial bet of 100 euros and without bonus. My wife surprises me and we decide to stop playing and box the profits. Then, i ask a 4000 euros succeeded withdrawal in the All Slots bank menu.

The 10/09/2015, All Slots ask me justifying documents and i send them a passeport copy and a justifying tax copy with my unchanged adress.

The 11/09/2015, Sarah from the customer service informe me that the payment of my profits failed due to a non valided number of my bank account. Obviously and after checking, my RIB number is right !

The 12/09/2015, after a demand of the customer service, i send my RIB document and then Sarah answers me : The service needs 24 hours to verify the document !

The joke has lasted for 6 days now and after several chats with the casino, i have the clear feeling that All Slots refuses to pay my profits.

So, i infinitely thank Askgamblers to help me to find a favorable exit in this business.

posted on September 16, 2015.

Dear Luc,

I have been advised by the Financial department that the 4000€ was sent to your bank account on September 15th after two unsuccessful attempts. Please allow up to five working days for the funds to reflect on your bank account.

Best Regards


The Jackpot Factory Group

posted on September 16, 2015.

hi Jamie,
thank you very much for your answer. so, i propose you to wait until the end of the week and we will see well if the funds are credited on my bank account.
however, allow me to point out to you that the management arround this withdrawal is absolutely foolish and not transparency !
the question is : why two unsuccessful attempts, knowing that, finally, the informations concerning my bank account were completely right ?
best regards.

posted on September 19, 2015.

Luc is written :
I have got the money. All is well that ends up well.
(my personnal informations were authentics and only the Casino knows the reasons
of these two unsuccessful attempts)
many thanks to All Slots !
(i do apreciate the "fairplay")

posted on September 20, 2015.

Hi Luc,

I am glad to hear that you received the funds. I hope you will continue enjoying your time with us.

Many thanks


posted on September 21, 2015.

Based on player's last comment, we consider this case as resolved and it is now officially closed.