Crazy Luck Casino - Still waiting my withdrawal of 15285 euros

UNRESOLVED
posted on July 7, 2014.

Short story: I won 1000 euros on May the 26th and 14285 euros on May the 27th deposit of 1000 euros included. So in total I won 15285 euros deposit included. I immediately got in touch with Martin, the manager of the casino, who promessed me I would get paid. I could only withdraw 2000 euros so Martin withdrew 5000 and 8285 euros manually. On June the 3rd I asked Martin when I would get paid and he said his finance manager was in France so I had to wait untill he got back. On June the 5th I contacted Martin again and he said his finance manager was back and that he would process my money from the 13th till the 15th. So I waited. On June the 17th I got in touch with the finance manager because there was nothing in my Neteller account yet. He said Neteller was no longer active in my country and I had to wait for Martin to get back so he could get in touch with RIVAL to get any other option. Martin would be back the 22nd. I contacted Neteller and they confirmed on June the 24th as for the beginning of June they restricted their services to several Belgian gaming sites including Crazy Luck Casino due to legislation issues and that it was the casino's responsability to inform me which they hadn't done. Also on June the 24th Martin said that they were gonna use another option like wire transfer or Visa. The next few days I tried to contact Martin on live chat without success. On July the first I received a phone call saying that "I would get paid this week" which didn't happen. Can somebody please help me get my 15285 euros.

AskGamblers
posted on July 10, 2014.

Dear @Cesarreke,
Any update?

posted on July 14, 2014.

@Askgamblers
I got in touch with the financial manager of the casino saying Martin was abroad to watch the Fifa, so I had to wait another week.

AskGamblers
posted on July 14, 2014.

This complaint has been reopened upon Submitter's request. He informed us that he have a new update considering this complaint.

AskGamblers
posted on May 15, 2015.

This case has been reopened upon player’s request and we would like to give it one last chance for a successful resolution.

posted on May 15, 2015.

I forworded my complaint to Curacao e-gaiming but they don't answer either. I don't know what to do now.
Can u at least give any respond to my complaint?