Crazy Luck Casino does not pay

UNRESOLVED
posted on September 28, 2012.

I have been waiting for my winnings to be paid for 5 days. Here is what I am dealing with:

Please wait for a site operator to respond.


You are now chatting with 'Henry'


Henry: sorry but its not possible today

Henry: and our account department has all the information now but us process will take the time so you have to wait


Michael McEachern: I want my money today. I knew you people were going to pull this crap. It is possible today.

Michael McEachern: I do not have to wait. YOU did not wait to take my money. I won fair and square. I want it today


Henry: today its not possible

Michael McEachern: WHY NOT??


Michael McEachern: WHEN?

Henry: 7 to 8 days


Michael McEachern: NO! I am not waiting 7 to 8 more days. I am reporting you. I will get my money


Michael McEachern: you are crazy if you think you are going to get away with this


Michael McEachern: WHY NOT???


Henry: you can read all the terms and conditions about cash out on our website


Michael McEachern: I did, and you owe my money now. You need to pay me


Michael McEachern: WHEN DO I GET MY MONEY?


Henry: but if you read then you can see about 10 to 12 days for withdrawal

Henry: and we are not saying that we will not send you your money

Henry: we will get but us withdrawal takes time so you have to wait


Michael McEachern: no it does not. you cannot do this it is against the law. When do I get my money? What day?? What time?


Michael McEachern: I want answers


Henry: it will take 7 to 8 days


Michael McEachern: NO, you have already had 5 days. I am not waiting 7 more. WHAT DAY?? WHAT TIME??


Henry: just give us your phone number our accounting team will call you and they will inform you


Michael McEachern: I have given you the phone number. YOU TELL ME NOW, what day, what time do I get my money? If its 7 days, mail me a check


Michael McEachern: mail me a check today


Michael McEachern: it would get here quicker it seems. I want my money now.


Henry: not possible

Henry: you have to wait


Michael McEachern: no, why do i have to wait for my money??


Michael McEachern: I am going to internet fraud. They will contact you and I will bet you you will come up with my money.


Henry: it will take time to process


Michael McEachern: WHAT DAY??? WHAT TIME???


Michael McEachern: Well I copied this nice little chat and it will go to the authorities.

Henry: yes sure because we are not refusing you to give you money and i accept that it will take 7 to 8 days

Michael McEachern: What day and what time

It goes on and on. I paid money to play there, won, and they won't pay me. Help!

posted on October 2, 2012.

Here's an update:

Please wait for a site operator to respond.


You are now chatting with 'Henry'


Henry: hi


Michael McEachern: When am I going to get my money?


Henry: ok


Henry: wait for next 24 hours


Michael McEachern: you told me Monday I would get it.

Henry: we send the withdrawal request for our accounting team


Henry: so please wait for next 24 business hours


Michael McEachern: I will have my money in 24 hours?


Henry: yes

So I guess we will see what happens

posted on October 3, 2012.

As i checked your account, you have pending withdrawal of $300.00 with us. We will pay you with in 4-5 working days

posted on October 4, 2012.

As you can see from my last post, I was told I would get my winnings today, and now it's 4or5 more days. What's the story? Stop lying to me.

posted on October 4, 2012.

As you can see from my last post, I was told I would get my winnings today, and now it's 4or5 more days. What's the story? Stop lying to me.

posted on October 4, 2012.

Another update:

Please wait for a site operator to respond.


You are now chatting with 'Henry'


Henry: hi


Henry: how may i help you please ?


Michael McEachern: When are you going to pay me?


Henry: It has already sent to financial team and it will process very soon


Michael McEachern: you said 24 hours 2 days ago. Why are you not paying me?


Michael McEachern: you lie to me every day


Henry: because your documents didn't verified at that time


Michael McEachern: well I had an email saying they were verified. you just lie.

Henry: now it has approved and your account has already sent to financial team

Henry: and it will process very soon


Michael McEachern: I want to know WHEN I am getting my money


Henry: on monday


Henry: you can check your bank account


Michael McEachern: you said that last time. WHEN DO I GET MY MONEY???


Michael McEachern: hello?


Henry: yes


Henry: on monday

So I guess I wait and see

posted on October 5, 2012.

Yet another update

Please wait for a site operator to respond.


You are now chatting with 'Henry'


Henry: hi


Henry: how may i help you


Michael McEachern: When are you going to pay me?


Henry: login id?


Michael McEachern: mmceache


Henry: let me check


Henry: you sent your all docs


Henry: ?


Michael McEachern: yes. they were approved, and I have been told every day that I am getting my money tomorrow


Michael McEachern: I am tired of being lied to


Henry: ok


Henry: now i sent the request for our accounting team for your withdrawal


Henry: so you have to wait for next 12 business hours


Michael McEachern: I thought it was sent DAYS AGO. When do I get my money


Henry: can you contact us after 12 hours

Henry: that time we can tell you when your witdrawal is complete


Michael McEachern: I need to know something today. YOU CAN FIND OUT


Henry: after 12 business hours


Michael McEachern: what difference is 12 hours?? yesterday you said 24 hours


Michael McEachern: I am going to report you again. EVERY DAY YOU LIE TO ME


Henry: no


Michael McEachern: it takes 5 minutes to wire that money


Henry: please wait for next 12 business hours


Michael McEachern: I want to know when the money will be in my bank. FIND OUT NOW


Henry: tomarrow


Michael McEachern: My money will be there tomorrow?


Henry: yes


Henry: sure


Michael McEachern: Tomorrow is Saturday


Michael McEachern: you are certain the money will be there?


Henry: yes


Michael McEachern: tomorrow?


Henry: yes sear


Michael McEachern: ok. we'll see.

posted on October 10, 2012.

I still have not received my winnings. Every day they tell me to wait a few more days. It's ridiculous how they can get away with lying to people. I just want my winnings that I won fair and square.

posted on October 11, 2012.

Another day, another lie:

Please wait for a site operator to respond.


You are now chatting with 'shane'


Michael McEachern: When are you going to pay me?


shane: ok


shane: let me check your account

shane: you will get your withdraw within 5-6 working days


Michael McEachern: Bull! I have been waiting since September 23rd. I want my money NOW. I have already reported you people

Michael McEachern: YESTERDAY you said Friday. The day before that you said 8 hours. The day before that you said 12 hours. PAY WHAT YOU OWE ME

Michael McEachern: HELLO??

posted on October 12, 2012.

OK here's today's update:

Please wait for a site operator to respond.


You are now chatting with 'Henry'


Henry: hi


Michael McEachern: WHEN ARE YOU GOING TO PAY ME???


Henry: tomarrw


Michael McEachern: ON SATURDAY???


Henry: yes


Michael McEachern: You are sure? Or are you lying to me again?


Henry: i think so


Michael McEachern: You need to find out


Henry: yes


Michael McEachern: WHEN??


Henry: tomarrow


Henry: 80% sure


Michael McEachern: Why only 80%?


Henry: here is some technical problem


Henry: that is the reason

Henry: but sure it will be done tomarrow

posted on October 13, 2012.

Well its tomorrow, and here's what I got:

Please wait for a site operator to respond.


You are now chatting with 'Henry'


Henry: hi


Michael McEachern: WHEN ARE YOU GOING TO PAY ME?


Henry: day after tomorow


Michael McEachern: HOW DO YOU KNOW?


Michael McEachern: HELLO?


Henry: because i am working here


Michael McEachern: Customers should not have to wait 3 weeks to get their money. So the money will be in my bank on Monday???


Henry: yes


Michael McEachern: and as far as you working there, all of you have lied to me for weeks


Michael McEachern: I hope you are right. If you will remember, 3 days ago you said I would have my money in 12 hours.


Henry: i think you have already got your answer about this


Michael McEachern: I think you all are liars


Henry: at this time also not sure


Henry: that it will be done on monday


Michael McEachern: Oh, so you are lying to me again? WHEN ARE YOU GOING TO PAY ME??


Henry: we are trying for monday

Henry: but if every thing will be good


Henry: so wait it will be done asap


Michael McEachern: Why trying? It takes you two seconds to take my money to play. I think I have waited long enough

Michael McEachern: ASAP??? are you kidding me??? why don't you pay people? Why do you lie every day?

Michael McEachern: WHEN DO I GET MY MONEY??

Michael McEachern: WHEN???

posted on October 14, 2012.

Another update:

Please wait for a site operator to respond.


All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.


All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.


All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.


You are now chatting with 'Henry'


Henry: hi


Michael McEachern: WHEN ARE YOU GOING TO PAY ME?


Henry: might be tomorro


Henry: tomorrow


Michael McEachern: MIGHT???? Why???


Henry: because accounting team is not here


Michael McEachern: when are they going to be there?


Henry: tomorrow

Michael McEachern: Why haven't you paid me yet?

Michael McEachern: WHY???

and they disconnected. I am on a mission now....

posted on October 15, 2012.

UPDATE:

Please wait for a site operator to respond.


All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.


You are now chatting with 'Henry'


Henry: hi


Henry: how may help you please ?


Michael McEachern: WHEN ARE YOU GOING TO PAY ME???


Henry: please wait few days

Michael McEachern: NO!!! IT HAS BEEN 3 WEEKS. I WANT MY MONEY. YOU LIED TO ME AGAIN


Michael McEachern: PAY ME!!!


Henry: now your withdraw is processing now

Henry: please wait few days

Michael McEachern: THAT IS WHAT YOU HAVE SAID FOR 2 WEEKS. I BWANT MY MONEY TODAY

Michael McEachern: YOU LIE AND CHEAT PEOPLE EVERY SINGLE DAY. I AM REPORTING YOU AGAIN

Michael McEachern: WHY DO YOU LIE TO CUSTOMERS?

Michael McEachern: WHY???

can you please help me get my money???

posted on October 16, 2012.

UPDATE:

Please wait for a site operator to respond.


You are now chatting with 'Henry'


Henry: hi


Henry: how may i help you please ?


Michael McEachern: WHEN ARE YOU GOING TO PAY ME???


Henry: Your cashout for 300 is under process.


Michael McEachern: It has been under process for 3 weeks. I want my money.

Michael McEachern: every day I get a lie.

Michael McEachern: I want my money

Michael McEachern: HELLO???

so once again, no money.

posted on October 19, 2012.



Please wait for a site operator to respond.


You are now chatting with 'shane'


Michael McEachern: WHEN ARE YOU GOING TO PAY ME???


shane: Hi


shane: have you checked your e-mail


shane: our concern team already sent you a e-mail regarding the same

Michael McEachern: the email is not an answer, its just another stalling technique

Michael McEachern: I WANT MY MONEY


shane: and as i check it with our finance they already processed your withdrawal


Michael McEachern: its not in my bank and you said it would be there today


shane: but as we are sending money from europe to US wire also take some mor thim


shane: so please wait for another few day an you will surely get your winnings


Michael McEachern: no it doesnt. that is a lie. it takes at the most, 2 days. you have had almost a month. you owe a lot of people money and you need to pay


shane: earlier there was some problem with withdrawals which is resolved now


Michael McEachern: really? SO WHEN ARE YOU GOING TO PAY ME


shane: but that true that withdrawal from europe to US takes atleast 7 business days


Michael McEachern: that is a lie. WHEN ARE YOU GOING TO PAY ME?? WHAT DAY???


shane: just wait for another few days you will surely get it now


Michael McEachern: WHEN DO I GET MY MONEY


shane: please belive me i am not lying

shane: within next 5 to 7 days for sure


Michael McEachern: you have lied to me for almost a month...every single day. I will file a complaint again today.

They are liars and frauds

posted on October 19, 2012.

I truly doubt any of us will get paid but I really want these SOB"S shut down. there aren't any "technical" issues when we make deposits.

posted on October 21, 2012.

Update from the conversation today:

Please wait for a site operator to respond.


All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.


All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.


You are now chatting with 'Henry'


Michael McEachern: WHEN ARE YOU GOING TO PAY ME???


Henry: just wait


Michael McEachern: NO> I WANT MY MONEY. ITS BEEN A MONTH


Michael McEachern: WHEN ARE YOU GOING TO PAY ME??


Michael McEachern: I WANT MY MONEY


Michael McEachern: WHEN ARE YOU GOING TO PAY ME?


Henry: it will be done soon


Michael McEachern: WHEN IS SOON?? I WANT MY MONEY

Michael McEachern: WHEN ARE YOU GOING TO PAY ME?? NO MORE LIES AND EXCUSES. PAY WHAT YOU OWE

Michael McEachern: I WANT MY MONEY

Michael McEachern: this is what you told me Friday.....Please wait for a site operator to respond. You are now chatting with 'shane' Michael McEachern: WHEN ARE YOU GOING TO PAY ME??? shane: Hi shane: have you checked your e-mail shane: our concern team already sent you a e-mail regarding the same Michael McEachern: the email is not an answer, its just another stalling technique Michael McEachern: I WANT MY MONEY shane: and as i check it with our finance they already processed your withdrawal Michael McEachern: its not in my bank and you said it would be there today shane: but as we are sending money from europe to US wire also take some mor thim shane: so please wait for another few day an you will surely get your winnings Michael McEachern: no it doesnt. that is a lie. it takes at the most, 2 days. you have had almost a month. you owe a lot of people money and you need to pay shane: earlier there was some problem with withdrawals which is resolved now Michael McEachern: really? SO WHEN ARE YOU GOING TO PAY ME shane: but that true that withdrawal from europe to US takes atleast 7 business days Michael McEachern: that is a lie. WHEN ARE YOU GOING TO PAY ME?? WHAT DAY??? shane: just wait for another few days you will surely get it now Michael McEachern: WHEN DO I GET MY MONEY shane: please belive me i am not lying shane: within next 5 to 7 days for sure Michael McEachern: you have lied to me for almost a month...every single day. I will file a complaint again today.

Michael McEachern: PAY ME

Michael McEachern: WHEN ARE YOU GOING TO PAY ME?

then nothing.

posted on October 23, 2012.

received their withdrawal yesterday. Please mark this thread resolved

posted on October 23, 2012.

I am not going to mark this as resolved because I still have not received my money. Just because these people say they paid me does not mean that they did, and until I receive my money I won't believe a word of anything they tell me

posted on October 24, 2012.

Still waiting. No wire transfer to my bank as of yet. I have to wonder if they are lying again.

posted on October 26, 2012.

Still waiting for this wire transfer. I really have my doubts as to whether I will actually get it or not.

posted on October 29, 2012.

We mailed him swift copy 2 days back.

posted on October 30, 2012.

I still have not received my bank transfer. I emailed crazy luck to locate it and they are ignoring me. I need them to trace it