Cool Cat Casino - Withdrawel issue

RESOLVED
posted on November 12, 2013.

Been waiting since 10 /23/ 2013 for an approval on my withdrawel, & I have another just submitted.

posted on November 13, 2013.

Dear Player:

Your withdrawal has been approved on 11/13/2013 11:39:38 AM. It will be processed shortly.

Regards

Cindy Greco

posted on November 14, 2013.

I am thanfkul for the assistance in this matter.

posted on November 17, 2013.

Dear Player

I will keep you informed

Regards

Cindy Greco

posted on November 17, 2013.

Big thanks for your help in this withdrawal issue!

posted on November 18, 2013.

Dear Player:

Your payment has been processed on 11/18/2013 10:23:21 AM. Casino should be providing your money transfer pick up information within the next 24 hours.

Regards

Cindy Greco

posted on November 18, 2013.

Many thanks I will let you know the outcome

posted on November 20, 2013.

Dear Player:

Your payment pick up information is available since 11/19 please contact any CS agent and request it.

Once you have received your payment please kindly advice so we can close this complaint

Regards

Cindy Greco

posted on November 20, 2013.

I was told by a Coolcat chat rep that my withdrawal was sent via Western Union, although I requested Wire Transfer. I went today & received the amount owed.

I am still waiting on approval of the second withdrawal. Yet I realize there are time frames for approval then payout. So I will wait it out & see what comes of the second request.

I thank you for your assistance, for it is greatly appeiciated.

posted on November 24, 2013.

Dear Player

I will check with the casino your last payment schedule

Regards

Cindy Greco

posted on November 24, 2013.

Thank you I beleive it was submitted on 11/9

posted on November 25, 2013.

Dear Player:

Your last payment has been approved on 11/24/2013 9:59:28 AM . It should be processed shortly.

Regards

Cindy Greco

posted on November 25, 2013.

This is good news. I will keep you informed. Many thanks!

posted on November 28, 2013.

Dear Player:

Your payment pick-up information is available since 11/27/2013 1:40:50 PM. Please contact any Coolcat CS agent and request it from them. Once payment has been received please confirm

Thanks

Cindy Greco

posted on November 30, 2013.

Plan on picking up this W/E, the last withdrawal went through. I expect this one to as well .

I will let you know if there are any issues.

Thanks so much!

AskGamblers
posted on December 4, 2013.

 This complaint is solved!