I just can´t get it,they say that they have send note to finance department and that was last week 21/6 and still no money in my moneybookers account. I guess if i send too many e-mails to them they will close my account for being "hard customer".....

This is just unbelievable, yet another day and no, no winnings in my moneybookers account. Yet another e-mail that says "According to the notes posted in your account yesterday the payment information has been received by Escalations Department.

This means, the information was also been sent to finance department and it should be paid soon" Last time there was no any problems,winnings were paid couple hours after when i started asking about my winnings that i did wait for 10working days after it was approved. This is just BS, now they don´t pay even that note was send to the finance department last thursday. last time i did take only couple hours to pay after the note was send.........

Dear jaris81:

I will check with the casino your payment status.

Please also keep in mind that all our brands have a CDS where you can submit an investigation claim in case of payment delay.

Cheers

Cindy Greco

Hi Cindy,

Thanks for you´re responce, i did get paid couple minutes ago so my problem is now ok.

 Case solved!