Cool Cat Casino refused to send my money

RESOLVED
posted on May 3, 2013.

Hi! I am expecting money from Cool-cat casino since 6 weeks ago, they say that my money had been approved already, this happend long time ago, They are refusing to send my money., their excuses are that withdrawals department is working too slow, because they have too many winners ( ? ) I really do not care about their problems, I win money and I WANT IT, can you please check this for me? also, I have two withdrawals pending to be process since March 26 and March 17, 2013. They have not process these one, yet.

posted on May 11, 2013.

Dear Player

I will loon into this matter and will get back to you soon

Cindy Greco

posted on May 14, 2013.

Dear Player:

A check for $1388 ($898 + $440) has been processed on 4/26/2013 1:01:15 PM

Tracking number should be available by the end of this week.

Cindy Greco

posted on May 14, 2013.

Dear Player:

Casino just informed me that your tracking number is available. Please contact any CS agent and request it; since for security reasons I am unable to post it here.

Thanks

Cindy Greco

AskGamblers
posted on May 20, 2013.

 This complaint can be considered solved!