This is what I call professional and responsible Customer Support.
Keep up the good work!
Cool Cat Casino Not Paid Winnings
Won $410 at Cool Cat on 3/23/11. Never received winnings after many on-line chats, many person to person phone calls to 800 number they won't answer.
Promised $ on several occasions but as of today (5/2/11) no check.
This is Cindy Greco, Sr. Affiliate Marketing & PR Manager for Gwages. Please send me an email to firstname.lastname@example.org with your username information and I will go ahead and check into this matter.
Coolcat Casino paid you via Quicktender since 5/3/2011 at 6:13:41 PM. In case you haven't received that payment please let me know.
Please confirm you have received your payment so we can close this issue.
Payment was sent but we aré waiting player's confirmation that payment has been received
Player has been notified several times to respond on this complaint.
Since he didn't got back to us, we will mark this complaint as solved.
Player can back to us anytime if he didn't receive the funds and we will reopen this case.
Leave your comment about this complaint
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