Complaint status

Closed due to inactivity of submitter.

If you post a complaint, its your obligation to inform us about a status from your end. Not so nice from you.

Complaint History

brobee09 submitted a complaint.

brobee09 responded.

Cool Cat Casino responded.

brobee09 responded.

brobee09 responded.

Cool Cat Casino responded.

Cool Cat Casino responded.

Closed due to inactivity of submitter.



Cool Cat Casino Complaint

Posted: 30th March 2012, 4:38 PM by brobee09

I have been playing here for a while and got up to vip status which gave me bigger bonuses on my deposits 310%. Here recently I have been fortunate enough to win 2300 dollars and made my withdraw. I get an email saying they will no longer be giving me any bonuses that do not require a p;laythrough amount. I am affraid I wont see my 2300 dollars now also. I have received a payment of 900 dollars from them a few weeks ago on a previous withdraw but I am worried I will not see this withdraw. Please help

I think they took my vip bonus away because I actually was winning.

Dear Player:

I will go ahead and check into your account and will get back to you accordingly.

Cheers

Cindy Greco

I have not heard anything from them yet?

I am also still waiting on both my withdraws of 2000 dollars and 332 dollars.

Dear brobee09

Your Fedex Tracking for a $368 Check is available

Shipment Dates
Ship date Mar 30, 2012
Estimated delivery Apr 4, 2012 by 7:00 PM
Destination
Mansfield, OH

Please contact CS and request the tracking number. We are not posting it due to security reasons.

Cheers

Cindy Greco

Dear Brobee09:

Please confirm you've received your $368 Check.

Cheers

Cindy Greco

Leave your comment about this complaint

There are no user reviews yet. Be the first to post a write your own review in the form.

Write your Review

In order to be able to write comments, you need to sign up for an account first. Click here to sign up now!

After sign up process is complete, you will be automatically returned to this page.