This is what I call professional and responsible Customer Support.
Keep up the good work!
Club Player not paying out withdrawals
On 9/30/10 I won $900.00 with Club Player Casino, I have been in constant communication with them and they tell me it will be into my USEMYWALLET acct. by the end of the week, or they are waiting on a third party that does thier payouts, it is always an excuses. I have been very patiant with them and 2mos. later I still have not recieved my winnings. Ihave many copies of online chats with them, if you need to verify what I am saying is true. It is not fair that people go in and play thier casino, and when a player wins they do not get paid, that is very bad business. I have been playing online casino's for years, and have never had this problem. I would appreciate if you can get this issue resolved for me. Thank You Sharon
A payment for $ 792 was applied to your Quicktender account on 12/17/10, if you need the reference number please email me directly. $108 removed was the non-refundable bonus.
Club Player Representative
and Gambling Wages Affiliate Manager
Thanks for paying after 2 1/2 mos, it is not good business to put players through such an ordeal. You have a policy and you need to follow it.
You are right, please in the future email me directly so I can help move things along faster.
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