Club Player Casino - Withdrawal problem

RESOLVED
mina77 United States
posted on July 30, 2013.

i made a withdrawl of 1900.00 on 06/27 the casino only approved half which makes no sense to me.......it is now 07/30 i have yet to receive my first withdrawl of 949.00 the second part of my money is still sitting whereever.......i keep getting the run around from live chat and Richard Lanes my vip mgr. can you help?????

posted on August 3, 2013.

Dear Player

I will look into this matter and will get back to you on Monday

Regards

Cindy Greco

mina77 United States
posted on August 4, 2013.

i just received the first 949.99 from club player thanks for that but i still have a withdrawl dated 07/11 for 949.00 yet tb be sent its been sitting there 16 business days whats going on with that??????? thank for you time

posted on August 5, 2013.

Dear Player

I will check your payment status tomorrow

Regards

Cindy Greco

mina77 United States
posted on August 6, 2013.

i am still waiting for the other withdrawl of 949.00. its been sitting at the casino with site for 17 business days with nothing happening......why should any casino take this long to get the money to players

mina77 United States
posted on August 8, 2013.

its been a few days still waiting to hear back from club player........this is what they are good ay doing STALLING!!!!!!

mina77 United States
posted on August 8, 2013.

is there a reason clubplayer is not answering my emails????

posted on August 9, 2013.

Dear Player:

Your $944 withdrawal has been approved today

Regards

Cindy Greco

mina77 United States
posted on August 9, 2013.

thank you cindy greco hopefully my next withdrawl goes smoother best regards mina

mina77 United States
posted on August 12, 2013.

i am happy my withdrawl got approved, but cindy i would like to know how longe before i get my money?????i also have another withdrawl of approx 2500 can i assume the email i received was correct????? 7-10 business for approval.....10 to 20 to receive my money i would apreciate your input

posted on August 14, 2013.

Dear Player:

Please keep in mind that as per casino rules: http:/­/ww­w.c­lub­pla­yer­cas­ino.co­m/b­anking/

In most cases, payments will be made within 7-10 business days of approval

Regards

Cindy Greco

mina77 United States
posted on August 15, 2013.

thanks for the reply cindy, i should be receiving that withdrawl no later then aug 23rd...... i also have a pening withdrawl for 2700.00 that by all accounts will be approved tomorrow aug 16th it will be 10 business days and as your withdrawl page states that the time frame 7-10 days. also will i get the full amount or is the casino going to dole it out again??? and if they do why?????? other casinos will send up to $4000.00 at a time thanks again mina

posted on August 19, 2013.

Dear Player

I will be at the office tomorrow and will look into this

Regards

Cindy Greco

mina77 United States
posted on August 20, 2013.

cindy greco was going o check on my withdrawls one of which i should receive friday i have another withdrawl that is passed their 7-10 business day approval.... again they have no good reason why thats happening......the withdrawl is for 2500.00 after they remove the bonus.....they split my other withdrawl that was 1900.00 if they do it again i am assuming by the time i receive all my money it will take almost 3 months PLAYERS BEWARE!!!!!!!

mina77 United States
posted on August 21, 2013.

again this is what clubplayer does.....they say i will get back to you then days go by hearing nothing...........so it takes even longer to get your withdrawls

posted on August 22, 2013.

Dear Player

Another payment has been processed via Pay2Card today. It should take 48 hours to reach the processor and up to another 48 hours to show in your account

Regards

Cindy Greco

mina77 United States
posted on August 24, 2013.

richard lanes also informed me my 949.00 withdrawl is on its way.......i still need you to check my 2700.00 withdrawl dated 11/03 its still waiting to be approved after that i would have received everything thanks again

posted on August 25, 2013.

Dear Player

I will be at the office on Monday to check your payment status

Regards

Cindy Greco

mina77 United States
posted on August 27, 2013.

morning cindy greco........well i see by your response you where in the office yesterday......its now been 17 business days for my withdrawl to be approved....i believe that this is the standard policy at your casino.....please change what you have on your withdrawl page or the email that was sent to me when i won......now if that holds true the 2500.00 i withdrew will take at least a month to get but if again you want to break that into payments we are now looking at 3 months.......and please don't say how backed up you are with all the winnings HIRE MORE PEOPLE­!!!­!!!­!........

posted on August 27, 2013.

Dear Player

Next payment will be approved during the weekend

Regards

Cindy Greco

posted on August 28, 2013.

Dear Player:

Last payment has been approved on 8/28/2013 1:53:51 PM

Regards

Cindy Greco

mina77 United States
posted on August 28, 2013.

CINDY GRECO THANKS SO MUCH FOR YOUR HELP........I CERTAINLY WILL BE PLAYING YOUR CASINO AGAIN

posted on September 1, 2013.

Dear Player

I will be getting back to you on Monday

Regards

Cindy Greco

mina77 United States
posted on September 3, 2013.

thank you cindy for approving the full amount for my withdr­awl........just want you to verify that i should receive my money in 10 business days thanks again

posted on September 4, 2013.

Dear Player:

Your payment will be processed very soon

Regards

Cindy Greco

mina77 United States
posted on September 6, 2013.

thanks for the response wed will be the 10th business day hope i will have the money by then

best regards mina

mina77 United States
posted on September 8, 2013.

i keep checking my acct 10 business days is wednesday

mina77 United States
posted on September 9, 2013.

hi cindy is the withdrawl going to be scheduled by wednesday???

mina77 United States
posted on September 11, 2013.

dear cindy well today is the 10th business day for my withdr­awl......c­on­sid­ering i withdrew the winnings on aug 2nd now its 6 weeks unbelievable!!!!!!! when will i get my money?????

posted on September 12, 2013.

Dear Player

I will contact the casino regarding this delay

Regards

Cindy Greco

mina77 United States
posted on September 13, 2013.

this is typical of clubpl­aye­r.........wait wait wait for responses and withdrawls......what kind of casino is this????? players beware !!!!!!!!!

mina77 United States
posted on September 15, 2013.

still waiting for a reply from cindy greco.........p­layers beware when oyu play clubplayer casino be prepared to wait almost 2 months to get your withdrawls

posted on September 16, 2013.

Dear Player:

I should have an answer for you by tomorrow. I was out for vacation and just came back today.

Regards

Cindy Greco

mina77 United States
posted on September 17, 2013.

i am still waiting for cindy greco to give me an idea as to when i will receive my money it going on 7 weeks

posted on September 20, 2013.

Dear Player:

Casino just informed me that a payment has been processed on 9/20/2013 2:21:19 PM via Pay2card and should be available for you next week.

Regards

Cindy Greco

mina77 United States
posted on September 22, 2013.

i will finally be receiving my withdrawl next week no thanks to cindy greco who did nothing to expedite this matter.....i am thankful to richard lanes my vip mgr who help facilitate the withdrawl process......i would also like to thank askgamblers for their intervention. god knows how long i would have waited without them

sincerely mina77

posted on September 23, 2013.

Dear Player:

I am glad to hear you will receive your payment. Please understand I do not work for Club Player therefore I am not entitled to expedite any winnings. As an affiliate Program we inform the casino of the delays and they are the ones who take care of your payments.

Once again; please let me know once payment has been received

Best Regards

Cindy Greco

mina77 United States
posted on September 25, 2013.

dear cindy finally got my money 3 days short of 2 months.....for all players who happen to read this i just played slotastic and won 700.00 guess what i should have my money within the week......now thats a reputable casino........thanks ask gamblers for their help if you really want to do something tell everyone to blackball slotnuts i am still waiting for a withdrawl since 6/28 no customer service, no info from live chat. they never answer emails......i don't know how they can stay in business anyway.....c­lub­player issues have been resolv­ed................t­hanks again

AskGamblers
posted on September 26, 2013.

 Complaint solved!