Club Player Casino - withdrawal

RESOLVED
posted on August 19, 2013.

won 100 via a free bonus I sent my documents do 10 days had no answer if this alright but checked my Neteller account and do not get anything this casino

posted on August 19, 2013.

Dear Player:

We will look into this matter and will get back to you soon

Regards

Cindy Greco

posted on August 20, 2013.

Please cindy because I want to continue playing in the casino clubplayer but like any customer would like to receive my profits to continue to be a customer

posted on August 21, 2013.

cindy and woe that casino has no clout or to pay $ 100??

posted on August 21, 2013.

The verification 10 days would be easier for you guys to come here think Japan would be faster and instead of sending emails with advertisements to make a deposit send an email to give satisfaction of its commitments to its customers

posted on August 21, 2013.

sorry had forgotten to write a review for Neteller payments are fast pokersatars instant bet365 max 1hour

posted on August 21, 2013.

Dear Player:

On 8/11/2013 12:21:51 AM you've redeemed a $100 Free chip

On 8/11/2013 1:46:58 AM you've redeemed another $50 Free Chip and requested a cash-out on 8/11/2013 4:40:23 AM

As per Casino rules http:/­/ww­w.c­lub­pla­yer­cas­ino.co­m/r­ule­s/#­fre­e-chip

The Player is entitled to only one free chip in between deposits; any winnings resulting from multiple free chips will be void. For example, should a Player redeem two free chips in a row, he/she will not be able to withdraw any winnings generated by playing on said chip.

Your winnings have been voided as per casino rules

Cindy Greco

posted on August 21, 2013.

Your information will not proceed rescued only one chip free

posted on August 21, 2013.

but its okay I will not get stressed by $ 100 just make good profit and continue losing customers

posted on August 21, 2013.

Please askgambler close the process will not waste time for them is lacking for me is not

posted on August 21, 2013.

you guys are crooks even looked in the history and saw that you and I do not have added another free chip this casino and a really (* &&&% $ ¨ ¨ ¨

posted on August 21, 2013.

I want so see the excuse will you give for the case of mina77

posted on August 22, 2013.

Dear Player:

According to your account history 2 different Free Chips were redeemed in a row; NO deposits in between were detected.

You can verify this by going to your Casino cashier and checking your redeemed coupons history.

On 8/11/2013 12:21:51 AM $100 Free Chip with code 100FREE was redeemed

On 8/11/2013 1:46:58 AM $50 Free Chip with code AUG13APP was redeemed.

When you open an account with the casino you accept to have read and understood the rules and the rules are clear; ONLY ONE FREE CHIP IS ALLOWED IN BETWEEN DEPOSITS.

Regards

Cindy Greco

posted on August 23, 2013.

cindy and right as your other casino coolcat I also won? received an email saying that I did 2 times and redeemed my coupon box only shows one what you tell me that?

posted on August 23, 2013.

Dear CoolCat Member,

This is Todd with CoolCat.

Hi there. I found your account. tamarujp

I noticed you have redeemed multiple free chips and have yet to make a deposit with us. Unfortunately Winnings made like this shall be voided.

You have redeemed a free chip before this one. When winnings are generated from multiple free chips in a row (free chip after free chips with no deposit in between); you will not be entitled to your winnings.

In the future, prior to taking a free chip or no deposit bonus make sure to make a deposit in between each free chip first, otherwise your winnings will be voided again.

Feel free to contact us back at any time for further assistance!

Best wishes,

Todd

CoolCat Host

posted on August 23, 2013.

From: Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2008 2009 2010 2011 2012 2013 Submit




To: Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2008 2009 2010 2011 2012 2013

Date Transaction Amount

8/19/2013 4:04:09 AM NETeller Withdrawal Requested ($100.00)

8/19/2013 4:03:15 AM Check - Overnight Express Withdrawal Cancelled $100.00

8/19/2013 4:01:20 AM Check - Overnight Express Withdrawal Requested ($100.00)

8/19/2013 3:08:35 AM Coupon Reversal Withdrawal Approved! ($745.83)

8/19/2013 3:08:35 AM Coupon Reversal Withdrawal Requested ($745.83)

8/18/2013 3:36:22 PM Coupon 'HOUSECAT ' redeemed $100.00

8/18/2013 3:36:22 PM Coupon 'HOUSECAT' requested

1

posted on August 23, 2013.

this time I took a photo of the historic lets see what excuse will you give me now

posted on September 9, 2013.

Dear Player

You are pasting the wrong history. We will send AskGamblers the screenshot of your account to prove you have been abusing of free chips

Regards

Cindy Greco

AskGamblers
posted on November 15, 2013.

 This case is about free chips abuse indeed! Complaint solved!