This is what I call professional and responsible Customer Support.
Keep up the good work!
Club Player / Party City will not pay
I had mad a complaint last month against Club Player and it helped for a short time. Club player owes me around 5000.00 and have made very little effort to pay me. They made one payment of 575.00 last month and nothing sense. Every time I contact live chat I get the run around from Damian or Megan. Every time I ask for MY $$ they tell me a BS story about I should get paid next week and then next week and then next week...... They always blame the third party processer (who I would have replaced by now) I won this money back in early March and it is now MAY. I never asked for credit from Club Player, so they should not expect it from me.
My other issue is with Party City (same rippoff group). I won over 5,000 with them and requested a check. They claim you can get a check up to 999,999.00 but took it upon them selves to cut my $$ into 1305.00 payments. They have not even sent payment 1 yet and tell me they have up to 20 bus days to send it ( web site states 7-10 to send) Damian once again blames the processor for the reason to chop it up. Give me a break and pay me already I should not have to beg these people every day for my own $$$$.
As per my previous email yesterday; I will be checking into this matter with both casinos.
A check for $ 2.315 from Club Player has been sent out today. As soon as I receive courier's tracking number from the processor I will be sending it to you.
Due to weekly limits on the processors, Party City will be able to send you another check at the end of next week.
Thanks for the help Cindy,
I contacted Damian today and he stated that the Check was sent 5-13 but tracking info will not be available until the end of the week. I asked him if it was sent overnight and he said yes I should have it today. No check today so not sure what the status is.
I've sent you an email last night with courier's tracking # regarding Club Player's payment. Party City's check will be sent out within the next 24 hours.
A a check for $2610 has been sent out via Fedex. I have emailed you tracking details.
Im so happy I have you to fight for me.
Please let me know if everything is ok so I can go ahead and request AskGlamblers can go ahead and close this issue
recieved both checks ty Cindy
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