Cloudbet Casino - Delayed Bitcoin payment

RESOLVED
dave12 United Kingdom
posted on June 13, 2016.

clicked to withdraw bitcoin from cloudbet last night, still waiting this morning for something is listed on the site as instant. 0.59 btc which is at the moment around $340/$360, but i am worried that by the time they process it i will end up losing more money from the price going down than i actually made on the bets placed on the site. whats really annoying me is that my withdrawal is listed as still pending , with the option to cancel it and out the money back in the cloudbet account. this is blatently an attempt to get people to cancel withdrawals and lose there money by continuing to bet. withdrawal address is 3QHY7j­Fph­9MK­pZp­p2V­SYc­4DG­mWA­kmL7nzQ

posted on June 15, 2016.

Hi Dave12,

Please can you send me your Cloudbet username, I will look into this for you right away.

Many thanks,
Team Cloudbet

AskGamblers
posted on June 16, 2016.

AskGamblers Complaints Team sends user's credentials directly to the casino management.

posted on June 17, 2016.

Hi David,

Your account was credited by our payments team, our apologies about the delay.

If you have any questions, please let me know or contact our support team at [email protected]

Many thanks,
Team Cloudbet

AskGamblers
posted on June 21, 2016.

Dear @dave12,

Did you received your payment, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved.

Cloudbet Casino complaints

  • 7 of 7 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 145 USD avg amount

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