Spinit Casino - Closed account and confiscated winnings

10 hours left for Spinit Casino to respond.
posted on November 24, 2016.

I joined this casino on 1st November went on to win 2000 pound, the next day my account was closed due to self exclusion from sister casino casino cruise, I have never requested a self exclusion with casino cruise so have wrongly had my account closed. I did request a self exclusion from another group every matrix but don't see how this carry's over to this group

posted on November 30, 2016.

Hi Andy,

We are looking into this and will get back to you as soon as possible.

Best Regards,

posted on November 30, 2016.

Thank you I look forward to your reply

posted on December 4, 2016.

The complaint has been reopened as per Spinit Casino request and AskGamblers Complaints Team would like to give it one more chance hoping that both parties will reach to a satisfactory resolution of the dispute.